Visitors to a Colorado Springs DoubleTree hotel were recently greeted with a coco chip cookie, and also a stern and also saddening note:

“NO longer SERVING army PERSONNEL & their GUEST(S).”

Two supervisor-level employees, who were later dismissed native their work at DoubleTree by Hilton, had chose to placed the sign up near the hotel bar if a military ball was being organized in a nearby banquet room.

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The authorize was displayed at a post-deployment event attended by much more than 600 people, CBS 4 reported.

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Source: YouTube/WUSA9This sign was put up by two supervisor-level staff at the Colorado Springs DoubleTree hotel.

According to KDVR, hotel manager Daniel Kammerer, whose brothers is a us Navy veteran, said it never ever should have actually happened.

“Our property has actually a proud background of rental veterans and also welcoming the military as ours guests,” he wrote in a public statement. “Last night two of our team members acted there is no the suitable authority come close and also exclude military guests from our hotel’s bar. This activity is inconsistent through our values and we humbly apologize.

“We have attempted to contact the leader of the group to apologize and confirm that our building is one that welcomes all, especially the men and women who serve ours country.”

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Source: YouTube/WUSA9The hotel has because apologized because that the incident, and dismissed the 2 who put the authorize up.

Kammerer posted a much longer apology on the the hotel’s facebook page.

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“Their actions were in no method associated with the values of the hotel management. Your actions carry out not reflect our values or beliefs, and also this is not just how we train ours employees,” he wrote. “We deeply regret any type of offense come the company members and their guests, and also have enforced a retraining that our employees to certain this does not occur again.”

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Source: YouTube/WUSA9The DoubleTree hotel manager maintains that veterans are more than welcome to usage the hotel.

“We space honored and proud to assistance our military community and also their families, and also look forward to continuing to offer those that serve us,” Kammerer continued. “Again, we are very sorry for the case that occurred at ours property and also welcome all Military service members, your families and also community to our hotel.”