You are watching: Does the dmv sell your information
LAKELAND, Fla. — A regional woman is blaming the state government for an onslaught the robocalls and also direct mail offers – accusations the come together the I-Team uncovered the DMV renders millions by offering Florida drivers personal information to external companies, consisting of marketing firms.
I-Team Investigator Adam Walser obtained records reflecting the state sold details on Florida drivers and also ID cardholders to an ext than 30 private companies, including marketing firms, invoice collectors, insurance companies and also data brokers in the service of reselling information.
The Florida department of Highway Safety and Motor Vehicles raked in an ext than $77 million because that driver and also ID cardholder info sales in budget 2017.
The I-Team want to know how much of the money come from marketing firms, yet the agency in fee of driver information approximated it would take 154 hours of research and cost nearly $3,000 because that the state to give taxpayers one answer.
I-TEAM investigate | Our latest investigations
A Lakeland woman and her sister called the I-Team lock blame DMV sales because that an onslaught of current robocalls and direct letter offers.
Tonia Batson moved from Idaho to Florida last year to live through her twin sister Sonia Arvin, that is now her legit guardian since Batson has an pundit disability.
“We take her to gain an ID because she’s a medical allowance patient,” claimed Arvin.
Days later, Arvin claimed Batson started receiving direct mail offers for lawn service, credit cards, cabinet phones and also insurance. She likewise now receives constant robocalls and also salespeople have even started arriving at her door.
She had no digital footprint – till she got an ID
“I really don’t understand around credit cards or checkbooks or nothing,” stated Batson.
In Idaho, Batson stayed in a group home whereby someone else taken on her finances, day-to-day living and healthcare arrangements. She had actually no digital footprint because she can’t read or write.
That’s why Arvin wanted to know exactly how marketers obtained Batson’s personal information.
“The only one that had actually it to be the DMV,” stated Arvin. “Even if the a public record in Florida – if we tell them we want it private, it should be kept private.”
The state opened an investigation into Batson’s case after the I-Team alerted FHSMV officials.
That’s because Florida room of Highway Safety and Motor Vehicles said service providers buying data top top Floridians room not permitted to usage that information for marketing.
But not every company plays by the rules.
Companies recorded abusing the system
The state told the I-Team it has actually banned data sales to 3 companies since 2017 because that misusing driver and also ID cardholder information.
The Florida department of Highway Safety and also Motor Vehicles called the I-Team under the law, the must carry out driver information however said commonwealth privacy laws and also its own rules limit how exterior companies can access Floridian’s personal information.
Read the state’s privacy declare by clicking here.
One the the data brokers accessing Florida DMV information is Arkansas-based marketing certain Acxiom, which has an agreement with the state come buy driver and also ID cardholder data because that a penny a record.
On the website, Acxiom insurance claims it has built up information from practically every adult in the joined States.
“Acxiom gives clients with access to 2.5 exchange rate customers and two-thirds the the world’s population,” says a promotional video on Acxiom’s website, which insurance claims the company has a client list that includes banks, automakers and department stores.
The I-Team contacted Acxiom to uncover out exactly how they are using info on Florida drivers and ID map holders.
A agency spokesperson decreased an on-camera interview yet emailed a statement:
“Acxiom acquires details from a variety of sources to educate its marketing and also commercial products, consisting of Acxiom’s identification verification and also fraud prevention products. We preserve all information in strict compliance v state and federal laws. But due to the fact that sound data governance, consisting of ethical and responsible usage of information, is foundational to our business, us go beyond legal compliance to ensure added transparency and also clarity for consumers. To learn an ext about Acxiom’s products, and also the options consumers have about use of their information, please visit Acxiom.com."
Lawyer: Companies trying to find cheap data top top you
Miami attorney Al Saikali, that advises his clients exactly how to legally and also ethically usage public data for commercial purposes, claimed his client are significantly using windy records regulations to attain information for a cheap price.”
“We’re only going to check out this continue over time. Providers are walking to continue to seek an ext data around you,” stated Saikali. “Companies are basically paying because that information, for leads, for lead generation.”
Saikali stated consumers deserve to limit the number of marketers contacting them by setup up a second email account to offer government organ – i beg your pardon is only checked periodically for regeneration notices and other vital information – and also only offering a call number to government agencies when it’s certain necessary.
See more: A Custody Confrontation As San Dr Phil Season 14 Episode 162 Youtube
A state spokesperson said there’s no means for drivers to opt out if castle don’t desire their personal information sold, saying in one emailed statement:
“The Florida department of Highway Safety and also Motor Vehicles provides public documents as legally required, in accordance v federal and state law, and as a necessary duty in order for customers to properly conduct daily business. The department has properly instituted proactive security procedures to certain customer details is protected and also any misuse the customer details will be sought to the fullest degree of the law.”
But the I-Team uncovered Acxiom does administer a means for anyone to request an individual information be excluded native the company’s marketing data.