Q: In 2012, ns registered mine cell and landline v the Federal profession Commission’s execute Not speak to Registry. I’ve been receiving robocalls and unwanted texts on my cellphone, and also recently on my landline, for the last year, lot of times per day. Plenty of are native the very same numbers. Each and also every time, i submit a complaint using the FTC’s “Report undesirable Calls” form. What else can I do? — Nancy, Estes Park

Tech+ Keep complaining.

You are watching: Do not call registry doesn’t work

Enough world complained around robocalls from food Network that the FTC, the department of Justice and four claims sued the Douglas ar satellite TV service.

In June, dish was slapped through a $280 million penalty because that robocalls. It to be a long process however. According to the FTC, it took eight years of “tenacious litigation” alleging dish made much more than 66 million illegal calls that violated the do Not call Registry. Yet the government didn’t acquire close come what that asked for: $900 million in fines; 4 states additionally sought much more than $110 million. (For that is part, food blamed contractors for the poor behavior. Food is appealing.)


However, also if the feds “win” a case, that doesn’t median complaining consumers gain a cent.

According to Mitchell J. Katz, v the U.S. Federal profession Commission, many violators don’t salary up because they speak they don’t have the money. Any type of money the is built up often goes directly to the U.S. Treasury for the nation’s budget. Yet when fraud is involved, authorities try to distribute funds to the influenced consumers.

Katz pointed to a recent situation involving info Management Forum, which do unsolicited telemarketing calls to timeshare owners. In exchange for paying approximately $2,000 in registration fees, the firm falsely asserted it had buyers for the owner’s timeshare, follow to the FTC report. As a result, the FTC mailed 338 checks averaging $945 each to affected timeshare owners. To find out much more about recent FTC refunds, walk to ftc.gov/refunds.

Since the do Not call Registry started in 2003, the FTC has functioned with the Justice department to file 131 cases against violators, resulting in orders to pay fines the $1.2 billion, as of may 2017. That that, roughly $71.4 million was in reality paid.

And of that amount paid, more than a 3rd — $24.9 million — was from robocalling violators. (Telemarketing robocalls came to be illegal in 2009.)


Of course, with an mean of 10 instances filed a year because 2003, the FTC’s search of perform Not call violators and also other telemarketing offenders seems pretty meager. Katz stated that while the firm goes ~ the greatest offenders, every complain counts. In fact, starting this month, the FTC started sharing every complaint publicly therefore phone companies and also consumers have the right to see the list of robocalling-phone numbers. The score is to get the data the end there and encourage suppliers to find new solutions come this annoyance. Watch the everyday list at dpo.st/donotcalldata.

But for a much more immediate response, over there is newer modern technology to reduced down top top potential spam callers.

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YouMail
YouMail provides a voicemail organization that greets robocallers through the post “This phone number is out of service.” It sends out friends and legitimate contacts to regular voicemail.

YouMail (youmail.com) uses a complimentary blocking service that tells robocallers, “This phone number is out of service.” The post apparently tricks the auto-dialer indigenous calling her number again. Users can also blacklist particular numbers therefore those go straight to voicemail. It works through mobile phone call numbers, and home and also business lines.

Alex Quilici, YouMail’s CEO, stated the service was originally designed to protect against ex-boyfriends and ex-girlfriends native calling. Climate the Irvine, Calif., firm realized it likewise was effective against telemarketers, debt collectors and also other numbers considered annoying. Users additionally can submit suspect numbers. Sufficient complaints and also the number will certainly be added to YouMail’s poor list.

Whatever modern technology consumers use to screen calls, Quilici’s finest advice is this: “The biggest solitary thing to protect against robocalls is to adjust consumer behavior and not prize the phone.”

Besides YouMail, here are other services that can curtail the amount of telemarketing and robocalling spam:


Provided by T-Mobile
T-Mobile’s cheat ID and also Scam Block organization alerts customers as soon as a caller may be a scammer. The organization checks a global database of known scammer numbers in milliseconds.

If ns were you Nancy, ns would avoid answering the phone — especially from unfamiliar numbers. Let friends and also family recognize they should leave a message because you’re security calls.

The only means for us to really finish robocalls is to not answer the phone. If girlfriend inadvertently choose up, hang up!

And if that irks you enough, then store complaining to the FTC at complaints.donotcall.gov/complaint/complaintcheck.aspx and register your number v the execute Not speak to Registry (donotcall.gov), girlfriend can additionally register by calling 1-888-382-1222.

Colorado also has the No-Call list that residents can add their number to too. Add your digits at coloradonocall.com. To complain about annoying telemarketers, carry out that here: coloradonocall.com/Public/Complaint.aspx. If you want to understand what the state does with the money the collects, check out this Denver post story: Colorado’s No-Call list accumulated $107,545 in fees from telemarketers.

(And if you’re analysis this in the newspaper, go digital to obtain easy access to all the links mentioned here at dpo.st/2hlBWcU.)

Updated Aug. 8, 2017, 1:07 p.m.: included details on Comcast and CenturyLink robocalling-blocking features, and also Colorado’s very own “No Call” list.

Correction top top Aug. 8, 2017: Mitchell J. Katz is a spokesman for the U.S. Federal profession Commission, no the U.S. Department of Justice.

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